Water & Sewer Welcome


Effective 5PM, Friday March 20th, Walk-in Offices Are Closed Due To COVID-19 Until Further Notice

Okaloosa County Water & Sewer Closing Customer Service Lobby Press Release 

In an effort to protect the well-being of our customers and employees, Okaloosa County Water & Sewer (OCWS) will temporarily close the walk-in customer service offices at 1804 Lewis Turner Blvd. effective 5:00 PM on Friday, March 20th, until further notice. The two drive thru lanes will remain open at 1804 Lewis Turner Blvd. for those customers who are unable to complete transactions or correspond with us in another way. In addition, the Customer Service office at 812 E. James Lee Blvd. will be closed until further notice. Customer service staff will continue to answer customer phone calls, process service related requests, and respond to email correspondence.

Ways to Pay

New Service/Moving/Cancel Service

Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.


New Okaloosa County Water & Sewer Customer information