Okaloosa County Water & Sewer Online
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Compost Bins &
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Compost Bins and Rain Barrels

Arbennie Pritchett Water Reclamation Facility Program
Arbennie Pritchett Water Reclamation Facility Program
Arbennie Pritchett Water Reclamation Facility Program
Arbennie Pritchett Water Reclamation Facility Program

Welcome to the Okaloosa County Water & Sewer 
eGovernment Online Billing Account Information

The online and phone payment system will be down Friday, February 28th at 3PM until 10AM on Monday, March 2nd due to system upgrade. To make a payment please visit one of our offices.
We apologize for any inconvenience.

The Mary Esther Drop Box is now inside Colonel Bud Day Park at 185 Woodland Park Circle, Mary Esther, FL 32569

Mary Esther Drop Box

If you have an in-ground irrigation system that is connected to the drinking water system and an above-ground backflow preventer, please notify us at 651-7171 so we can update our records and perform annual inspections. A $50.00 backflow inspection fee will be charged to your utility account after each annual inspection is performed.

Signup for eNotification by contacting Customer Service.

PLEASE NOTE: Microsoft Internet Explorer v5.5 or greater or Firefox v3.0 or greater is needed to use this website. Here are Registration Directions. If you are still unable to register, please check your internet browser settings.

  • Due to mandatory system backups and upgrades online services are not available between the following dates and hours:
    Monday at 8AM;  Monday - Friday 11:30PM - 3AM;
  • New Water & Sewer services require setup at one of our offices.
  • Paying by eCheck or Debit or Credit Card is a free service we provide to our customers.

New Customers

New Customers

New Customers will need to fill out forms for new service.

First Time Users

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You will need a valid email address and current OCWS Utility Bill to sign up.

Registered Users

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> View & Pay Bill Online
> View Payment & Consumption History

We accept American Express, MasterCard, Visa and Discover.


VoiceUtility System
(850) 651-7171

OCWS Customer Service
Monday - Friday
8am to 5pm
(850) 651-7171

Emergency after hours
Weekends & Holidays
(850) 651-7174

Questions about Garbage and Recycling services please call
Waste Management
Monday - Friday
(850) 301-2822
(850) 275-0020